Support
Get help with Unaligned
Check the common fixes below. If the problem continues, write to Unaligned support.
Write to unaligned@humenhuk.com with a question, a problem or an idea. Tell us which device you're using and what happened.
Common fixes
Where do I start?
Open the Plan tab. The first card is your next step. Tap Start, follow the steps, then tap "Mark as done", or "Not for me" if it doesn't fit your life.
How does the family safe word work?
On the Family tab, tap "Set your safe word". Choose the word together out loud, never by text, and use it when a call asks for money or secrecy. Unaligned never asks for the word and never stores it.
How do I check a strange call or message?
Open the Check tab and choose what happened. With Plus, tap "Check a message" to paste a message or choose a screenshot, or share it to "Check with Unaligned" from Messages, Mail or Photos.
Why doesn't "Check a message" use Apple Intelligence on my iPhone?
Apple Intelligence runs only on supported devices with it turned on in Settings. Without it, Unaligned looks for the phrases scams commonly use and says so on the result.
How do I share the plan with my household?
On the Family tab, tap "Invite your household" and send the invitation. Everyone needs to be signed in to iCloud. People you invite don't need Plus. Pull down on the Family tab to update.
My documents ask for Face ID
That's the lock in Settings, "Lock documents with Face ID". Documents are kept only on this device and left out of backups, so keep the originals somewhere safe too.
Canceling
Open Settings on your iPhone or iPad, tap your name, then Subscriptions. Select Unaligned Plus to manage or cancel it. When it ends, nothing you added is deleted. Your plan, progress and saved documents stay.
Deleting your data
In Unaligned, open Settings and tap "Delete all data". Read the confirmation before continuing. Deletion cannot be undone.
Your data
To delete your data, open Settings > Delete all data in Unaligned. Read how Unaligned handles your information in the privacy policy.
This page supports Unaligned: AI Readiness for iPhone and iPad, coming to the App Store.